Let’s be honest: printers are rarely at the top of an IT department’s priority list—until something breaks, a security issue pops up, or someone can’t print five minutes before a deadline.
That’s exactly why more IT teams are embracing Managed Print Services (MPS). Not because printers suddenly became exciting, but because MPS removes a persistent, time-consuming headache from their plate.
Here’s why IT departments consistently advocate for Managed Print Services—and why it’s becoming a standard part of modern IT strategy.
1. Fewer Tickets, Fewer Interruptions
Printer-related issues are notorious for generating support tickets:
- Devices going offline
- Driver conflicts
- Toner emergencies
- Mystery error codes no one wants to decode
- With MPS, those problems are proactively monitored and resolved—often before users even notice there’s an issue. Remote diagnostics, automated alerts, and scheduled maintenance drastically reduce the number of printer-related tickets landing in IT’s queue.
- Result: IT teams get their time back to focus on higher-value projects instead of playing printer detective.
2. Predictable Costs (No More Toner Fire Drills)
Unplanned supply orders and emergency repairs wreak havoc on IT budgets. Managed Print Services consolidate printing expenses into a predictable, transparent monthly cost that includes:
- Toner and consumables
- Maintenance and repairs
- Device lifecycle management
IT departments love this because it eliminates surprise expenses and simplifies budget forecasting. No more last-minute approvals or scrambling to justify an unexpected spend.
3. Stronger Print Security
Printers are often overlooked as network endpoints—but IT knows better. Unsecured print devices can be an easy entry point for data breaches.
Managed Print Services help IT departments:
- Implement secure print release (pull printing)
- Enforce user authentication
- Apply firmware updates and security patches
- Monitor device activity across the fleet
This aligns printing with broader cybersecurity policies and compliance requirements, instead of leaving it as a vulnerable outlier.
4. Centralised Visibility and Control
Without MPS, printer fleets tend to grow organically—and chaotically. Different models, different vendors, different contracts, and zero visibility.
Managed Print Services give IT teams:
- A centralized dashboard for all devices
- Real-time usage and performance data
- Insights into waste, overuse, and underutilized machines
This data-driven approach allows IT to right-size the fleet, standardize devices, and make informed decisions instead of guessing.
5. Less Vendor Management, More Sanity
Managing printers often means juggling:
- Hardware vendors
- Supply vendors
- Maintenance providers
- Service contracts
MPS consolidates all of that into a single partner and a single point of accountability. IT departments don’t have to chase multiple vendors when something goes wrong—there’s one call to make, and one team responsible for fixing it.
6. Scales Easily as the Organisation Changes
Hybrid work, office expansions, downsizing, and department reshuffles all impact printing needs. Managed Print Services are designed to scale with the business.
IT teams can:
- Add or remove devices as needed
- Reallocate printers based on usage trends
- Support remote or satellite offices consistently
That flexibility is crucial in today’s constantly shifting IT environments.
7. Aligns with IT’s Bigger Picture Goals
Modern IT departments are focused on:
- Efficiency
- Security
- Standardisation
- Sustainability
Managed Print Services support all four:
- Fewer devices and less waste
- Energy-efficient hardware
- Reduced paper and toner usage
- Streamlined infrastructure
Instead of being a distraction, printing becomes a controlled, optimized system that fits neatly into IT’s overall strategy.
The Bottom Line
IT departments don’t want to manage printers—and with Managed Print Services, they don’t have to.
By reducing support tickets, strengthening security, controlling costs, and providing real visibility, MPS turns printing from a daily annoyance into a well-managed utility. That’s why IT teams increasingly champion Managed Print Services internally—and why organisations that listen see immediate operational benefits.
If your IT department is tired of firefighting printer issues, it may be time to manage print the smarter way.
Contact us today to find out how a Managed Print Solution from EMS Copiers can put a smile on your IT Managers face – sales@emscopiers.ie or call 01901 8386
